whatsApp Basic

  • Businesses get 1000 free conversations per month for Service category messages.
  • Charges apply separately for each category’s conversation window initiated, including Marketing, Authentication, Utility, or Service.
  • Messages from different categories to the same user within a 24-hour window are charged separately.
  • Replying to a user with a template message or sending one in an open service conversation starts a new conversation based on the template category.


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